![酒店英語[王燕華、黃培希編著書籍]](/img/9/62a/nBnauM3XzQDO3EDN4ITM3IDN0UTMyITNykTO0EDMwAjMwUzLyEzL0UzLt92YucmbvRWdo5Cd0FmLwE2LvoDc0RHa.jpg "酒店英語[王燕華、黃培希編著書籍]")
圖書信息
| 【書名】:酒店英語（含光碟） |
| 【作者】:王燕華 黃培希 |
| 【叢書名】:新基點（New Benchmark)全國高職高專院校商務英 |
| 【版次/印次】:1/1 |
| 【出版日期】:2013.9 |
| 【ISBN】:9787566307507 |
| 【字數/頁數】:255千字/ |
| 【開本/紙張】:185mm×260mm/ |
| 【適用層次】: |
| 【定價】:26.00 |
內容簡介
在英語教學改革如火如荼、ESP(English for Specific Purposes)呼聲越來越高之際，本書應運而生。本書貫徹高職高專英語教學“以服務為宗旨，以就業為導向”的指導方針，本著“實用為主，夠用為度”的原則，利用聽、說、讀、寫、譯等各種教學手段幫助學生掌握酒店中的工作情景和語言使用，幫助提高學生學習和運用酒店英語的能力。
目錄
Unit One Hotel Reservations1
Part One Text A Choosing a Good Hotel1
Part Two Speaking Out5
Part Three Listening In6
Part Four Text B The World’s Ten Largest Hotel Groups10
Part Five Writing Business Letter15
Part Six Extensive Reading Making the Right Impression18
Unit Two Check-in21
Part One Text A Things to Do When You Arrive Too Early for Check-In21
Part Two Speaking Out25
Part Three Listening In26
Part Four Text B IHG Reduces Environmental Impact30
Part Five Writing E-mail33
Part Six Extensive Reading The Importance of Front Office35
Unit Three Hotel Housekeeping39
Part One Text A Can I Have the Barbie Suite?39
Part Two Speaking Out44
Part Three Listening In45
Part Four Text B Wyndham Hotel Group Expands Luxury Offering in China48
Part Five Writing Memorandum52
Part Six Extensive Reading The Job of an Executive Housekeeper53
Unit Four Dining at Hotels57
Part One Text A Healthier Food at Hotels57
Part Two Speaking Out61
Part Three Listening In62
Part Four Text B Making a Hotel a Home67
Part Five Writing Note70
Part Six Extensive Reading How to Be a Good Waiter71
Unit Five Public Facilities at Hotels75
Part One Text A Hotels Offer Boot-Camp Exercise for Guests75
Part Two Speaking Out79
Part Three Listening In80
Part Four Text B Hilton Hotels Corporation83
Part Five Writing Notice86
Part Six Extensive Reading The Making of a Good Concierge88
Unit Six Hotel Bars91
Part One Text A Hotels Open Fancy, Profitable Rooftop Bars91
Part Two Speaking Out 95
Part Three Listening In97
Part Four Text B Hotels Test Offering Meeting Rooms
?That Can Serve as Offices100
Part Five Writing Fax103
Part Six Extensive Reading Service Tips for Bartenders104
Unit Seven Hotel Complaints109
Part One Text A How to Deal with Hotel Guests’ Complaints109
Part Two Speaking Out113
Part Three Listening In114
Part Four Text B How to Complain at a Hotel116
Part Five Writing Complaint Letter119
Part Six Extensive Reading A Case Study of Complaint at a
?Five-Star Deluxe Hotel121
Unit Eight Check-out125
Part One Text A University Opens 150-Room Hotel as Student Training Lab125
Part Two Speaking Out129
Part Three Listening In130
Part Four Text B Foreign Hotels Expand Their Reach into China133
Part Five Writing Help Wanted136
Part Six Extensive Reading Qualities of Hotel Leaders139
Appendix I 國際知名酒店143
Appendix II 酒店常用辭彙147
Appendix III 酒吧與餐廳用詞157
References167
