內容簡介
《民航服務英語口語教程》針對高等院校民航地面服務和空中服務專業課程編寫，旨在使學生在模擬實際工作的情景中，練習並掌握民航服務英語口語的各種表達，通過語言的大量實踐，達到在民航地面和空中服務各個崗位中，準確、熟練地運用英語進行交流的目的。
全書共分24個單元，貫穿了民航地面和空中服務崗位的各個服務流程，從訂票到機場設施、辦理值機手續、行李託運、安全檢查、機場檢查、機艙設施、航前準備、航後工作、餐飲服務、機上娛樂等，基本涵蓋了民航地面和空中服務的主要領域與環節。
圖書目錄
Unit 1 Booking Tickets
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 2 At the Airport
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 3 Check-in
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 4 Security Inspection
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 5 Passenger Arrangement
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 6 Baggage
Arrangement
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 7 Flight Delay
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 8 About Flying
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 9 Drink Service
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 10 Dinner Service
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 11 Apologizing for Making Mistakes
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part ⅠlI Announcements
Part B Supplementary Reading
Key to Exercises
Unit 12 Serving Sick Passengers
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 13 Lost Baggage
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 14 In-Flight Entertainment
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 15 Emergency Procedures
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 16 Duty-free Sales
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 17 Diversionary Airport
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 18 Transfer
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 19 Filling Out Entry Forms
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 20 Lanaing
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 21 Souvenir anti Farewell
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 22 Customs Inspection
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 23 Claiming the Baggage
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Unit 24 Leaving the Airport
Part A Dialogues
Part Ⅰ Dialogues
Part Ⅱ Exercises
Part Ⅲ Announcements
Part B Supplementary Reading
Key to Exercises
Reference
