圖書信息
出版社: 中國輕工業出版社; 第1版 (2011年6月1日)
外文書名: Hotel Situational English
平裝: 253頁
正文語種: 英語
開本: 16
ISBN: 7501978530, 9787501978533
條形碼: 9787501978533
尺寸: 25.6 x 18.2 x 1.2 cm
重量: 399 g
內容簡介
《酒店情景英語(附盤)》，本教材分為五大學習情境：前廳服務、餐廳服務、客戶服務、康樂服務和酒店管理。
目錄
Part One The Front Office
Unit 1 Reservationist
Unit 2 Operator
Unit 3 Cashier
Unit 4 Bellman
Unit 5 Clerk in Business Center
Part Two Food and Beverage Department
Unit 6 Restaurant Receptionist
Unit 7 Waiter / Waitress
Unit 8 Usher
Unit 9 Room Service Waiter
Unit 10 Bartender
Part Three Housekeeping Department
Unit 11 Housekeeper
Unit 12 Public Area Attendant
Unit 13 Laundryman
Unit 14 Maintenance
Unit 15 Room Attendant
Part Four Health & Recreation Department...
Unit 16 Fitness Trainer
Unit 17 caddie
Unit 18 Hairdresser
Unit 19 Bathhouse Attendant
Unit 20 Night-club Attendant
Part Five Hotel Management
Unit 21 Secretary of General Manager
Unit 22 Deputy Manager
Unit 23 Lobby Manager
Unit 24 Front Office Supervisor
