圖書信息
出版社: 南開大學出版社; 第1版 (2005年4月1日)
平裝: 354頁
開本: 32開
ISBN: 7310021789
條形碼: 9787310021789
尺寸: 20.8 x 14.6 x 1.8 cm
重量: 358 g
目錄
Unit 1 Introduction of Logistics Letters(緒論)// 1
Unit 2 Obtaining Business Relationship(建立商務聯繫)//1 5
Unit 3 Making Inquiries and Replies(詢價和答覆)//33
Unit 4 Placing and Filling Orders(訂單及執行)//5 1
Unit 5 Writing Offers and Acceptances(報價和答覆)//70
Unit 6 Shipment(運輸)//88
Unit 7 payment(付款)//109
Unit 8 Complaint(投訴)//137
Unit 9 Claims and Adjustment(索賠和調整)//162
Unit 10 Telecommunication(電函)//182
Unit 11 Writing Repots(報告寫作)//210
Unit 12 Collection Letters(催款函)//243
Unit 13 Contracts(契約和銷售確認函)//262
Unit 14 Business Documents for Internal Communication(內部文函寫作)//286
Unit 15 Social Letters(社交信函)//307
Appendix(附錄)//329
