內容介紹
《THE AGILITY OF BUSINESS PROCESS IMPROVEMENT(英文版)》內容為：John Sharp is a professor of Organisational Excellence。thefounder and director of Centre of OrganisatiOnaI Excellence（CORE）at Salford Business School，the University of Salfordin the UK，a chartered mechanical engineer（C．Eng．M．I．Mech．E．）and a qualified assessor for the EFQM fEuropean FoundationQuality Model）which is being used by businesses and publicsector organisations as a business excellence model for thefuture．In the past 1 0 years。Prof Sharp has received more than￡2 million of research grants frOm EPSRC and Europeanorganisations，and published over 50 papers and books．Healso has rich industrial experience，such as working as anengineer at Rolls—Royce Aero Engine for 8 years．Bing Deng is a research assistant in this project and is currentlyworking as an editor of Hubei Provincial Science and TechnologyPress．She has helped organise research events and activities，collect and input data for the research analysis and discussion．
