內容簡介
教材的內容包括:初入職場;建立客戶關係;入庫、儲存與發貨;發貨、追蹤與送達;處理單證與函電;客戶溝通;增值服務;國際供應鏈管理;開發跨境電商物流業務,共九個章節內容,每一個章節有學習目標、單詞與辭彙、聽力練習、情景對話、閱讀、職業技能訓練和課外閱讀材料,書後附有物流英語專業術語,供學生自我學習。
圖書目錄
Chapter One Entering Workplace------------------------------------------------------------------1
Warm up-------------------------------------------------------------------------------------------------4
Situational Dialogues----------------------------------------------------------------------------------6
Reading---------------------------------------------------------------------------------------------------11
Practical Writing---------------------------------------------------------------------------------------15
Occupational Training--------------------------------------------------------------------------------17
Expounding Knowledge----------------------------------------------------------------------------- 21
Chapter Two Establish Business Relations------------------------------------------------------25
Warm up-------------------------------------------------------------------------------------------------28
Situational Dialogues---------------------------------------------------------------------------------30
Reading---------------------------------------------------------------------------------------------------35
Practical Writing---------------------------------------------------------------------------------------41
Occupational Training--------------------------------------------------------------------------------43
Expounding Knowledge----------------------------------------------------------------------------- 44
Chapter Three Entrance, Storage and Outbound --------------------------------------------49
Warm up-------------------------------------------------------------------------------------------------52
Situational Dialogues---------------------------------------------------------------------------------54
Reading--------------------------------------------------------------------------------------------------58
Practical Writing---------------------------------------------------------------------------------------62
Occupational Training--------------------------------------------------------------------------------63
Expounding Knowledge----------------------------------------------------------------------------- 65
Chapter Four Shipment, Track and Delivery --------------------------------------------------69
Warm up------------------------------------------------------------------------------------------------71
Situational Dialogues---------------------------------------------------------------------------------74
Reading--------------------------------------------------------------------------------------------------79
Practical Writing---------------------------------------------------------------------------------------83
Occupational Training--------------------------------------------------------------------------------85
Expounding Knowledge----------------------------------------------------------------------------- 90
Chapter Five Logistics Documents --------------------------------------------------------------94
Warm up------------------------------------------------------------------------------------------------96
Situational Dialogues---------------------------------------------------------------------------------98
Reading-------------------------------------------------------------------------------------------------103
Practical Writing--------------------------------------------------------------------------------------107
Occupational Training-------------------------------------------------------------------------------109
Expounding Knowledge---------------------------------------------------------------------------- 112
Chapter Six Customer Communication -------------------------------------------------------117
Warm up-----------------------------------------------------------------------------------------------120
Situational Dialogues--------------------------------------------------------------------------------124
Reading-------------------------------------------------------------------------------------------------129
Practical Writing--------------------------------------------------------------------------------------133
Occupational Training-------------------------------------------------------------------------------135
Expounding Knowledge---------------------------------------------------------------------------- 136
Chapter Seven Value-added Service -----------------------------------------------------------140
Warm up-----------------------------------------------------------------------------------------------142
Situational Dialogues--------------------------------------------------------------------------------144
Reading-------------------------------------------------------------------------------------------------149
Practical Writing--------------------------------------------------------------------------------------155
Occupational Training-------------------------------------------------------------------------------156
Expounding Knowledge---------------------------------------------------------------------------- 159
Chapter Eight International SCM & Global Sourcing --------------------------------------162
Warm up-----------------------------------------------------------------------------------------------164
Situational Dialogues--------------------------------------------------------------------------------165
Reading-------------------------------------------------------------------------------------------------170
Practical Writing--------------------------------------------------------------------------------------175
Occupational Training-------------------------------------------------------------------------------177
Expounding Knowledge---------------------------------------------------------------------------- 180
Chapter Nine Cross-border Ecommerce and Logistics ------------------------------------185
Warm up-----------------------------------------------------------------------------------------------188
Situational Dialogues--------------------------------------------------------------------------------190
Reading-------------------------------------------------------------------------------------------------194
Practical Writing--------------------------------------------------------------------------------------202
Occupational Training-------------------------------------------------------------------------------203
Expounding Knowledge---------------------------------------------------------------------------- 204
Logistics Professional Terminology-------------------------------------------------------------205