山東省家庭服務業協會工會聯合會
2012年1月8日，我國首個省級家庭服務業工會組織——山東省家庭服務業協會工會聯合會在濟南正式揭牌成立。
據省總工會副主席魏麗介紹,近年來,我省家庭服務業行業規模逐步擴大,服務領域不斷拓展,從業人員日益增多,但在家庭服務業高速發展的同時,行業內工會組織體系極不健全,職工的合法權益得不到保障。據調查,我省家庭服務企業成立工會的僅占10%,絕大多數企業還未成立工會組織。
省家庭服務業協會工會聯合會成立後將開展一系列工作,最大限度地保護、調動和發揮廣大從業者的積極性、創造性,充分發揮工會組織協調能力,使工會成為協調勞動關係的“穩壓閥”、行業經營發展的“推進器”。
“山東省家庭服務業協會”（英文譯名為：Shandong Household Service Association.縮寫為SDHSA）成立於2005年元月，是全國第一個省級家庭服務業協會。其業務主管部門是山東省商務廳，登記機關是山東省民政廳。其活動受國家法律、法規及有關政策的制約和保護。
本協會從事與家庭服務相關業務(親職教育，家政服務，社區服務，物業管理，房屋置換、家庭裝飾、裝修，家庭養老服務，家庭營養與保健，家庭陪護，家庭法律援助，家庭醫生，家庭餐飲、家用電器、家庭用品、禮儀慶典，婚紗攝影，婚姻介紹，家庭旅遊，家庭用車維修及保養，家庭理財，家庭諮詢、家庭美容、美發、美體，洗浴、足療，家庭舊貨收購，家庭購物，家電維修，家庭保潔、清洗，搬家運輸，家庭寵物等)，是各類企事業和有關單位自願參加結成的地方性行業協調服務組織，非營利性的社會團體，為政府聯繫家庭服務業單位或團體的紐帶和橋樑。
自協會成立以來，成立了全國第一個家庭服務業的調解仲裁組織——山東省家庭服務業協會仲裁中心；成立了全國第一個省級家庭服務業工會聯合會；率先出台了山東省家政、洗染、婚慶等八個服務項目的消費爭議處理辦法和制式服務協定；率先設立了全省服務投訴熱線12346；率先出台了《山東省家庭服務員意外責任險》等。通過一系列工作，得到了省商務廳、省人社廳、省民政廳等省市部門的認可，連續多年榮獲“山東省優秀社會團體”榮譽稱號。
本協會在遵守憲法、法律法規和國家政策，遵守社會道德風尚的前提下，配合政府部門積極開發就業崗位，規範家庭服務單位的行為，改進服務質量，維護本行業經營者、消費者及服務者的合法權益，為社會及人民辦好事辦實事。
Brief Instruction of Shandong Household Service Association
Shandong Household Service Association(SDHSA) is a social commmunity which has the legal entity. It is granted approval by the department of Shandong Association Management,andits administrativedepartmentis Shandong Municipal Commission of Economic and Trade. It's registering organization is Shandong Municipal Bureau of Civil Affairs,and its activity is protected and restricted by state laws ,the statutes and the concerning policy.
SDHSAisthe localand nonprofit social groupand .SDHSAexists toserve thethe enterpriseswhich works in household service, community service, estate management service, house lease and purchase ,housedecoration , service forthe old-age, nourishment and health care , law service, education training , family medical treatment, familycatering,household appliances, household articles , rite and celebration ceremony, weddinggown's and children's photographs,matchmaking service, family tourism,motor vehicle maintenance, family finance management, hairdressing and body-building , bathing and the foot therapy, second-hand goods purchasing, family shopping, appliance maintenance, cleaning, washing and ironing, house moving etc. Every enterprisesand government institutions concerned can join the SDHSA voluntarily .SDHSA coordinates the relations of themembers ,acting as a bridgebetween the govenment and the units.
SDHSA abides by the Constitution, state laws ,the statutes and the concerning policy.With this as a prerequisite，we securs employmentactivelywith the departments concerned,
and standardizes the acts of household serving enterprises to improve their quality of service.In addition,wesafeguards the legitimaterights and interests of theoperaters ,the consumers andthe employeesto do practical and useful things for people.
Thepurpose of the association:
contribute to the development of the profession heart and soul .
The genius of the association:
the self-discipline is first, the service is the major measure ;
the innovation is the basis , and thefairness doctrineis thestandards.
The development policy of the association:
voluntarily,self-discipline ,self-independence ,and self-reliance.
The association providesthe following service toward the member:
1,enacting the profession's regulations and contracts to establish the self-discipline mechanism , and promotes a fair,orderly and transparent market .
2,providing thehuman resources training and educational certification.
3,providing the expansion service of the technique and product.
4, drawing up theevaluation standard, supporting the member's development , honoring the excellent enterprise, and setting up the profession brand.
5, assessing the qualifications grade of the enterprise.
6,extensively expanding the market for the members, organizing the commercial activity, for example ,exposition,exhibition etc..
7,making thedeveloped plan for the enterprises.
8, coordinating the interest of the professions, promoting a fair competition, andimprovingthe entire quality of enterprises.
9,providinglegalconsultation.
10,propagandizing andadvertisingthroughtheinternet and the magazinefamily and community
11, providingthe cooperationprojectswith the enterprises concernedin other provinces.
12, communicating with the relevant government department to coordinate theservice charge
and supervising the service quality.
13,organizing the inspections and exchanges home and abroad.
14,issuingthe latest newson the profession.
15,assisting the governmentwith enacting thepolicies to promote the development of the members. .
16, accepting thesuggestion and complaintfromall social sectors ,dealing with the matter jointly with the departments concerned, and announcing through press and Internet.
Welcom the enterprises and government institutions to join us！
當協會の名稱は“山東省の家庭サービス業協會”（英文の訳名：Shandong Household Service Association.略してSDHSAと書きます）です。その業務の主管部門は山東省貿易事務室で、山東省の社會団體行政主管部門の許可をえて法人の資格を持つ社會団體で、登録機関は山東省民政庁です。その活動は國家の法律、法規と関連政策に制約し、保護されます。
當協會および會員は家庭のサービスと関系がある業務(親職教育、家庭の栄養と保健、家庭の飲食、家政のサービス、不動產管理、家屋置換、家庭の裝飾、老人介護、家庭の法律援助、ホームドクター、家電製品、家庭の用品、儀禮の祝典、ウェディングベール撮影、婚姻の紹介、家庭の旅行、家庭用車の補修および保養、家庭資產の管理、家庭諮問、美容、洗浴、家庭の中古品の買い付け、家庭のショッピング、家電の補修、家庭の清掃、洗濯、引っ越し運送、家庭のペットなど)を従事しています。國家関系機関と各類の企業および関系部門が自らの意志で參加し、結ばれた家庭サービスの組織であり、非利潤の社會団體であり、政府と家庭サービス業の部門あるいは団體を結ぶ絆でもあります。
現在山東省の家庭サービス業協會は事務局、《家庭とコミュニティ》編集部、補充保険部、培訓認證部、儀禮祝典専門委員會、家庭旅行専門委員會、コミュニティ管理専門委員會、洗濯業務専門委員會、公益事業部からなっています。
山東省の家庭サービス業協會は憲法、法律法規と國家の政策を守り、社會の道徳に従うもとで、政府の関系部門に協力し、積極的に仕事の持場を開発し、家庭のサービスの部門の行為を規範に合わせ、サービスの質を改善し、當業界の経営者、消費者とサービス者の合法的権益を守るように力を入れています。
協會の目的：誠心誠意で業界の発展に服務する
協會の行風：自律を先と為す，服務を本と為す，新たに創るを基と為す，公平を準と為す。
協會の発展方針：自願、自律、自立、自強
