FIERCE CONVERSATIONS 口才制勝術

內容介紹

Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: * Overcome the barriers to meaningful conversations * Express who you are and what you believe * Confront tough issues with courage, confidence and sensitivity * Overcome fear to get to the heart of the problem * Inspire followers, attract believers and build visions that become reality * Bring about real change through talking * Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.