第一章 Receiving Foreign Trademan 迎接外商須熱情A Welcome at the Airport 機場迎接Entry Visa 入境驗證Through the Customs 通過海關To the Hotel 前往賓館第二章 Services & Entertainments 吃喝玩樂顯個性Reception 登記人住Giving a Banquet 設宴招待Having a Ball 舉行舞會Room Services 客房服務Currency Exchange 貨幣兌換Dining Hall Service 餐飲服務Shopping Service 購物服務第三章 Business Negotiations 談判成敗一張嘴Preliminary Talk 初次會談Product Introduction 產品介紹Inquiry and Offer 詢價報盤Counter—Offer 討價還價Acceptance and Order 接受與訂貨Payment and Delivery 付款與交貨Packing and Shipment 包裝與裝運Inspection and Insurance 商檢與保險Agency and Contract 代理與簽約Claims and Settlement 索賠與理賠第四章 Visits & Sightseeing 情不自禁“愛”上你Sightseeing Plan 遊覽計畫Visiting Nanjing 游遍南京Introducing China’S Culture 介紹中國文化Saying Goodbye and Seeing Off 告別與送行