Introduction
Sichuan Haidilao Catering Co., Ltd. was established in 1994 and is specializing in chafing dish as the main contents, including the local hotpot features of large inter - provincial private catering company has always been adhering to the "service first, customer first" ideas, innovation, change the traditional standardization, simplification of the service, advocates personalized services, and aim at offering guests a delightful meal service;In terms of management, advocating the hands of fate, we believe we can create a fair and just working environment, and actualizing a kindred and the management and enhance the staff's value private catering company has always been adhering to the "service first, customer first" ideas, innovation, change the traditional standardization, simplification of the service, advocates personalized services, and aim at offering guests a delightful meal service;In terms of management, advocating the hands of fate, we believe we can create a fair and just working environment, and actualizing a kindred and the management and enhance the staff's value .
for nineteen years, the company has established itself in Beijing, Shanghai, Xi 'an, Zhengzhou, Tianjin, Nanjing, Hangzhou, Shenzhen and other 16 cities with 75 stores and workforce of for nineteen years, the company has established itself in Beijing, Shanghai, Xi 'an, Zhengzhou, Tianjin, Nanjing, Hangzhou, Shenzhen and other 16 cities with 75 stores and workforce of . 15000 15000 .
varies in Sichuan, Shaanxi, and Henan province also won the title of "Advanced Enterprise", "unit of consumer satisfaction", "Famous hotpot" etc, titles and honors, innovative features (and won a "five star" varies in Sichuan, Shaanxi, and Henan province also won the title of "Advanced Enterprise", "unit of consumer satisfaction", "Famous hotpot" etc, titles and honors, innovative features (and won a "five star". hotpot restaurant under the name of the 2008 to 2010 in 4 consecutive dianping.com "Jia's 10 most popular hotpot"
simultaneously for four consecutive years won the title of "Chinese Catering Enterprises" for the honorary title of simultaneously for four consecutive years won the title of "Chinese Catering Enterprises" for the honorary title of . on May 27, my company from Hai" won the title of "China Well - known Trademark" on May 27, my company from Hai" won the title of "China Well - known Trademark" .
company date has become China's National People's Congress and the enterprise brand company date has become China's National People's Congress and the enterprise brand . CCTV two "stories" and" commercial "appeared twice on" served up "a dossier;TV, Oriental TV in Shanghai, Shenzhen TV, such as a television media from reporting from the scene;American, British, Japanese, Korean and other media have reported many times CCTV two "stories" and" commercial "appeared twice on" served up "a dossier;TV, Oriental TV in Shanghai, Shenzhen TV, such as a television media from reporting from the scene;American, British, Japanese, Korean and other media have reported many times .
the eighteen years of customer and market - testing, and successfully build a high credit rating, having the characteristics of Sichuan hotpot, Sichuan Food Culture "Shu, Shu feng" full - bodied premium hotpot brand the eighteen years of customer and market - testing, and successfully build a high credit rating, having the characteristics of Sichuan hotpot, Sichuan Food Culture "Shu, Shu feng" full - bodied premium hotpot brand . and we will continue to strictly control the food quality, and accept the supervision of public opinion, provide consumers with more considerate services, healthier, more secure, more nutritious and more innocuous food and we will continue to strictly control the food quality, and accept the supervision of public opinion, provide consumers with more considerate services, healthier, more secure, more nutritious and more innocuous food .
Development
Zhang Yong, chairman of the company in establishment of the service under the guidance of "service first, customer first" ideas, innovation, change the traditional standardization, simplification of the service, advocates personalized services, the service as the basic management idea, devotes to provide the customer with a "sweet, warm heart, and let them feel" of the service;In terms of management, advocating the hands of fate, we believe we can create a fair and just working environment, and actualizing a kindred and the management and enhance the staff's value Zhang Yong, chairman of the company in establishment of the service under the guidance of "service first, customer first" ideas, innovation, change the traditional standardization, simplification of the service, advocates personalized services, the service as the basic management idea, devotes to provide the customer with a "sweet, warm heart, and let them feel" of the service;In terms of management, advocating the hands of fate, we believe we can create a fair and just working environment, and actualizing a kindred and the management and enhance the staff's value . Sichuan Haidilao Hotpot obtained approval from the Sichuan Haidilao Hotpot obtained approval from the .
in more than a decade, the company has established itself in Beijing, Shanghai, Xi 'an, Zhengzhou, Tianjin, Nanjing, Shenyang, Hangzhou, Qingdao and other cities across the country have have over 50 stores, four large - scale modern logistic center and a raw material production bases in 2010 and an annual turnover of 1.5 billion yuan, with a staff of over 10,000 four large logistics bases respectively in Beijing, Shanghai, Xi' an,Zhengzhou, to "purchase scale, production mechanization, standardization, modernization of distribution" for the tenet, we formed a set of purchasing, processing, storage, distribution as one of the large - scale logistics supply system four large logistics bases respectively in Beijing, Shanghai, Xi' an,Zhengzhou, to "purchase scale, production mechanization, standardization, modernization of distribution" for the tenet, we formed a set of purchasing, processing, storage, distribution as one of the large - scale logistics supply system .
Chengdu production base, its products have passed the HACCP certification, QS certification and the ISO international quality management system certification Chengdu production base, its products have passed the HACCP certification, QS certification and the ISO international quality management system certification . varies in Sichuan, Shaanxi, and Henan province also won the title of "Advanced Enterprise", "unit of consumer satisfaction", "Famous hotpot" etc, titles and honors, innovative features (and won a "five star" reputation for varies in Sichuan, Shaanxi, and Henan province also won the title of "Advanced Enterprise", "unit of consumer satisfaction", "Famous hotpot" etc, titles and honors, innovative features (and won a "five star" reputation for .
hotpot restaurant in December 2007,Yelp won the 2007 - 2008 - - "the most popular 10 amazing restaurant" and "In 2007, the most popular of the 20 Best Restaurants" awards, awarded a succession of" Chinese Catering Enterprises" for the honorary title of hotpot restaurant in December 2007,Yelp won the 2007 - 2008 - - "the most popular 10 amazing restaurant" and "In 2007, the most popular of the 20 Best Restaurants" awards, awarded a succession of" Chinese Catering Enterprises" for the honorary title of .
Recent History
2002 November Sichuan Jianyang Haidilao Restaurant Co., Ltd., Zhengzhou Branch was established by the shop (Octal) September 2002 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Xi Jianguo Road Branch was established in November 2003
Sichuan Jianyang Haidilao Restaurant Co., Ltd., Zhengzhou Branch has established the second shop (the red - brick path ) in July 2003 with the launch of the "Staff Award for the" high performers rights issue,Taking the Xi 'an East Road, as the shop's first pilot store ) in July 2003 with the launch of the "Staff Award for the" high performers rights issue,Taking the Xi 'an East Road, as the shop's first pilot store .
June 2003 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Xi' an East Road Branch has established the May 2003 "Focus Interview" program, Inc., our Hot pot, delivered as a "SARS"period of major innovation
Daily in May 2003, Xi 'an Region General Manager Yang Xiaoli Beilin was elected a deputy to the NPC Daily in May 2003, Xi 'an Region General Manager Yang Xiaoli Beilin was elected a deputy to the NPC . August 2004 Zhang Yong for half a month of the eight European countries studied August 2004 Zhang Yong for half a month of the eight European countries studied .
July 2004 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Beijing Branch has established the (Dahuisi Road) 2004 Mar Haidilao restaurants in Xi' an, Shaanxi Province Consumer Association is named the "Honest and Reputable Unit"- - - - - - - - - - - - - - Sichuan Jianyang Haidilao Restaurant Co., Ltd., Beijing Branch has established the second (Mudanyuan)
April 2005 in Yanta Haidilao hotpot on Centre Street, Xiguan Xiguan () established branch shop April 2005 in Yanta Haidilao hotpot on Centre Street, Xiguan Xiguan () established branch shop . March 2005 of Xi 'an Branch is served up for Shaanxi Province Consumer Association Recognition Award for "integrity unit" March 2005 the company launched the second version of "Staff Award",Taking Zhengzhou store as a store employee reward high performers allotment March 2005 of Xi 'an Branch is served up for Shaanxi Province Consumer Association Recognition Award for "integrity unit" March 2005 the company launched the second version of "Staff Award",Taking Zhengzhou store as a store employee reward high performers allotment .
- - - - - - - - - - - - - - Sichuan Jianyang Haidilao Restaurant Co., Ltd., Zhengzhou Branch has established the Huaihe Road (the third shop ) in December 2006 Shanghai Haidilao Restaurant Co., Ltd. (Shanghai wuzhong road shop) in December 2006 in Xi 'an Xiguan Haidilao hotpot on Centre Street branch is named the "Class A inspection unit"
November 2006 Sichuan Jianyang Haidilao Restaurant Co., Ltd., to become a member of the China Cuisine Association November 2006 with the Chengdu Branch of Xihe production base of chicken production line, marking the official November 2006 with the Chengdu Branch of Xihe production base of chicken production line, marking the official .
October 2006 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Sichuan cuisine became a member of the governing council of the units October 2006 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Beijing Branch has established the (fifth)
Baizhifang shop in September 2006, Hai Di Lao Xi 'an West Road shop building was relocated to the trappings of the Xi' an High - tech Quad,Haidilao Xi 'an Region became the flagship store in August 2006 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Beijing Bei' ao Branch has established the (fourth) May 2006 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Beijing Branch has established the third (Jinsong Store)
May 2006 Sichuan Jianyang Haidilao Restaurant Co., Ltd., Chengdu's history since its establishment, the production base was formally put into production in March 2006 Hai Di Lao, who runs the Xian office of Shaanxi Province Consumer Association is named the "Honest and Reputable Unit"2007 - 12 - 26 Zhengzhou Hongzhuan Yurakucho store is located in Zhengzhou City, 6 / F, Guanghui Plaza, 15 Jingsan Road Hai Di Lao, who runs the Xian office of Shaanxi Province Consumer Association is named the "Honest and Reputable Unit"2007 - 12 - 26 Zhengzhou Hongzhuan Yurakucho store is located in Zhengzhou City, 6 / F, Guanghui Plaza, 15 Jingsan Road .
22 December 2007, the Beijing District in the very first shop (hong - miao 22 December 2007, the Beijing District in the very first shop (hong - miao .) and opened to the public in the December 8, 2007 in Zhengzhou of Henan Province Branch is the legal title of "China's Henan Province and the legal rights are protected by the unit" and ") and opened to the public in the December 8, 2007 in Zhengzhou of Henan Province Branch is the legal title of "China's Henan Province and the legal rights are protected by the unit" and ".
7 December 2007 the company Sichuan cuisine in the industry for 20 years and achievements during the ceremony," Sichuan cuisine is the most potential development brand " 7 December 2007 the company Sichuan cuisine in the industry for 20 years and achievements during the ceremony," Sichuan cuisine is the most potential development brand ". 23 November 2007 the company Shanghai Region Logistics Company was officially founded on 21 November 2007 Beijing District at the ninth branch store opened to the public in the Majiapu () 23 November 2007 the company Shanghai Region Logistics Company was officially founded on 21 November 2007 Beijing District at the ninth branch store opened to the public in the Majiapu () .
3 November 2007 at the Shanghai branch of the second store (Haining) and opened to the public October 26, 2007, the Technical Department of the Company have been invited to the China Cuisine Association in October 2007,Company Technology Department of the Ministry of Health accepted the invitation to take part in the upcoming "Suo Food Management Regulations of 26 October 2007, I reported by the company of Sichuan famous brand now has to passed on 29 September 2007 in Beijing Area General Manager Yuan Hua Qiang on behalf of the company to the Beijing brigade of" civilized time holidays" donated 1000 boxes of mineral water on 22 September 2007 and 23 total Zhang invited by Peter Drucker School and IT, "EO" Xinhai Jinjiang Hotel in Beijing, held"The second, dated 7 September 2007 in Beijing District in the very first shop (hong - miao) contract was formally signed on 6 September 2007, the eighth district branch of Beijing (Sanlitun store) and opened to the public on 16 August 2007, the Beijing district branch of the seventh (Wangjing store) and opened to the public on 3 August 2007, the Beijing district branch of the Xidan store (sixth) and opened to the public on 9 July 2007 Shanghai Region branch of the second contract was formally signed on 27 June 2007 the famous restaurant" Yum "was abandoned as a result of the first half of the year, the regional manager of the General Assembly" invites Zhang Yong made a special guest on Jun. 26, the famous Food"Yum" in the second half of "Regional Manager of the General Assembly," all of the Army Day with Over 200 Officers visit Beijing 2008 Mudanyuan Store on Nov. 16, the second "Gourmet Storm" 's poll to once again won the "2008 Top Ten hotpot restaurant in Beijing where the meal" on 7 November 2008 at my company in Xi' an Jiefang Road Branch (eighth) store officially opened on October 18, 2008 in "the first batch of national catering industry credit evaluation for enterprises" award in the" AAA credit enterprise "on 20 September 2008, my company Shanghai Branch (fifth) store officially opened on October 18, 2008 in "the first batch of national catering industry credit evaluation for enterprises" award in the" AAA credit enterprise "on 20 September 2008, my company Shanghai Branch (fifth) .
Changshoulu, officially opened in September 2008 the company has been awarded by the "Contemporary Magazine" magazine have co - sponsored the "China food and beverage chain industry growth Top 10" ranked first on August 6, 2008, my company in Xi 'an Branch was officially opened in the seventh, the addresses in the central Chinese city of Jinhua South Road No. 59 7 / F, Lifeng International Shopping Mall on July 20, 2008 the fifth company I Zhengzhou Branch officially opened to the public, located in Dongfeng Road, Jinshui District, Zhengzhou and Tianming Road, day flourishing square, 4 / 7 / 01 of the third company I Shanghai Branch officially opened to the public,address located in the Putuo District, Tongchuan road No. 1868 1 June 2008 our Tianjin JV company are the first company was officially opened to the public, located in Tianjin's Nankai District Xihu Road No. 78 Building, Renrenle Mall on May 22, 2008 in the sixth Division was officially opened in Zhengzhou, Zhengzhou Jingsan Road, Jinshui District, with the address is located at Weiwu Road intersection on May 12, 2008, the China Cuisine Association awarded "Chinese famous hotpot" of 27 April 2008 our company selected Beijing seven employees to Li Yu, a Beijing shop employee Chen Zhengrong were awarded the hosting of the China Cuisine Association (CCA)"First Full On April 21, 2008, the Sichuan Provincial Quality and Technology Supervision Advocacy Center awarded 2008" 3. 15 "Quality and Reputation Alliance was established in 2007 in Japan on Mar. 21 - 22, Deputy General Manager Yi Gou flora in China's Lenovo Group invited Chu to Sanya on Hai Di Lao culture and how the customer service beginning March 15, 2008 and was invited by the Chengdu Branch of Sichuan Province Quality Supervision Bureau, Municipal Quality Supervision Bureau of Chengdu held a" shared responsibility, and create a harmonious, 2008, the People's Republic of China on the People's Bank of China, our company's slogan, "from the Sichuan,good hotpot here speak for themselves" in the Copyright Office to obtain registration 2008 Sichuan on Feb. 7, a sixth branch was officially opened in Xi 'an, located in Xi' an Xin Kai Building 3 of January 21, 2008 the company Shanghai Region, and a third branch of the signing of the contract of the address located in the Putuo District, Tongchuan road. 1862, No. 16 in January 2008 on the company's Yelp won the 2007 - 2008 - - "the most popular 10 amazing restaurant" and "In 2007, the most popular of the 20 best restaurant"2008 January 10 Tianjin Branch Company of the signing of the contract of the address
Nankai District, Tianjin West Lake Road, Ren Ren Le Shopping Plaza, No. 78 of 3 November 1, 2009, Tianjin 4 - store officially opened its doors, NO.59 NANJING ROAD, HEPING DISTRICT, Jili Mansion 25 September 2009, the Beijing store 12 formal, Beiwa Road, Haidian District, Beijing No. 4 of Suning, one to four of the
on July 13, 2009, the official store 9 Xi 'an, Qujiang New District in Xi' an South Road, No. 486 Goose N3101, N3201,N3301 within 1 June 2009, Nanjing 1 shop, Open at Address: Zhongshan South Road, Qinhuai District, Nanjing City, China Comservice Building 4th Floor 1 June 2009, Nanjing 1 shop, Open at Address: Zhongshan South Road, Qinhuai District, Nanjing City, China Comservice Building 4th Floor .
on 1 May.Beijing's 11 - store officially opened its doors, Address: Shijingshan B 18 No. 4 of the layer A 25 April 2009, Tianjin 2 store officially opened its address: 2 avenue Huaan Heping District of Tianjin Wanda Commercial Plaza, Block 4 layer B01 - 25 April 2009, Tianjin 2 store officially opened its address: 2 avenue Huaan Heping District of Tianjin Wanda Commercial Plaza, Block 4 layer B01 - .
37 on April 25, 2009, Tianjin 3 - store officially opened its doors, Address: Hexi District, Tianjin (North Avenue 1 Bay 04 layers 20 - 22, 42A - 45A) 37 on April 25, 2009, Tianjin 3 - store officially opened its doors, Address: Hexi District, Tianjin (North Avenue 1 Bay 04 layers 20 - 22, 42A - 45A) . I Won by the company CECA National Informatization Evaluation Center awarded the "2008 Annual Chinese Enterprise Informatization Top 500 of the admitted enterprises"On December 1, 2010 in Nanjing 3 - store officially opened its doors, Address: Gulou District, Nanjing West Road No. 58 in the lower reaches of the Yellow River Dragon Garden Building
on 1 December 2010, Tianjin 6 store officially opened its doors, address:Tianjin Hedong Tianjin Jinbin Avenue, Hedong Road Wanda Plaza and Taixing on 1 December 2010, Tianjin 6 store officially opened its doors, address:Tianjin Hedong Tianjin Jinbin Avenue, Hedong Road Wanda Plaza and Taixing . on the fourth floor on June 5 2010 Shanghai six pizzeria opened June 3, 2010 three major work and commendation meeting on May 14, 2010, as well as the establishment of the Medal of Honor System May 10 thirteen pizzeria opened in Beijing on March 10, 2010 President Zhang's speech at Tsinghua University on January 22, 2010 of Yangtze River and the Yangtze River Forum annual Person of the Year awards,Yangtze River's Man of the Year and won the 2010 title on the fourth floor on June 5 2010 Shanghai six pizzeria opened June 3, 2010 three major work and commendation meeting on May 14, 2010, as well as the establishment of the Medal of Honor System May 10 thirteen pizzeria opened in Beijing on March 10, 2010 President Zhang's speech at Tsinghua University on January 22, 2010 of Yangtze River and the Yangtze River Forum annual Person of the Year awards,Yangtze River's Man of the Year and won the 2010 title .
May 1, 2010 Shenyang two shops opened for business on February 28, 2010 a shop in Shenyang, May 7, 2011, by the Chinese Cooking Association released the "2010 China's catering industry became one of the Top 100 list, which ranks companies I May 1, 2010 Shenyang two shops opened for business on February 28, 2010 a shop in Shenyang, May 7, 2011, by the Chinese Cooking Association released the "2010 China's catering industry became one of the Top 100 list, which ranks companies I . 20 October 2011," Le Plan 20 October 2011," Le Plan .
started on May 6, 2011, Chairman Zhang Yong was awarded by the China Cuisine Association's" Top Ten Figures of 2010 China catering " started on May 6, 2011, Chairman Zhang Yong was awarded by the China Cuisine Association's" Top Ten Figures of 2010 China catering ". 10 April 2011, the beginning of the first embodiment 10 April 2011, the beginning of the first embodiment .
on March 2, 2011,the establishment of the company staff on March 2, 2011,the establishment of the company staff . the call center on May 30, I Company from Hai "trademark in 2011 and 27 May the Trademark Office of the State Administration for Industry and Commerce of the People's Republic of China as the" Trademark " the call center on May 30, I Company from Hai "trademark in 2011 and 27 May the Trademark Office of the State Administration for Industry and Commerce of the People's Republic of China as the" Trademark ".
13, 2011, Chairman Zhang Yong CCTV 2 longest - running program of serious" dialogue" on August 1, 2011, Shanghai Wujiaochang store officially opened its doors, address: No. 585 of Handan Road, Yangpu District, Shanghai on the 5th floor on April 12, 2011, CapitaRetail Zhengzhou store officially opened its address: Zhengbian Road intersection with Plains Road Jiamao Plaza, 4 / F, Hai Di Lao, on April 3, 2011,Tianjin Xinkailu store officially opened its address: Xinkai Road, Hedong District, Tianjin with Hua Yue Road at an intersection with Ocean Xintiandi 1 - 2012012 27 March Haidilao LOGO English partial change served up for brand unification, specialized served up for brand unification, specialized .
16 April 2012 Zhizhen rooms of Trial 16 April 2012 Zhizhen rooms of Trial . remote video dining customers can meet even needs remote video dining customers can meet even needs .
on April 28, 2012 Shu Hai (Beijing) Investment Co., Ltd. VI system Live VI in order to further regulate system,strong increase and highlight the company's image 2012 VI in order to further regulate system,strong increase and highlight the company's image 2012 .
5 May a second brand of Ding Liangyou opened Haidilao 5 May a second brand of Ding Liangyou opened Haidilao . .
industrial diversification development on May 8, 2012 industrial diversification development on May 8, 2012 . stores information system on - line application from the outside of the store aggregated customer, the reservation service, welcome door control business, which offers electronic point meal, a meal in business management and customer information gathering, sharing and management during the whole process realizes information integration and intelligent, so as to enable the customer to obtain a better dining experience stores information system on - line application from the outside of the store aggregated customer, the reservation service, welcome door control business, which offers electronic point meal, a meal in business management and customer information gathering, sharing and management during the whole process realizes information integration and intelligent, so as to enable the customer to obtain a better dining experience .
10 May 2012 National WOC VPN equipment on - line promotion 10 May 2012 National WOC VPN equipment on - line promotion . established headquarters and shops of the checkout system, ERP system, system for ordering food,an encryption tunnel dedicated mailbox system, and to establish a routing strategy, monitoring the stores' online behavior and do analysis, to improve the network access speed, to ensure its operational safety and stability of the established headquarters and shops of the checkout system, ERP system, system for ordering food,an encryption tunnel dedicated mailbox system, and to establish a routing strategy, monitoring the stores' online behavior and do analysis, to improve the network access speed, to ensure its operational safety and stability of the .
June 8, 2012 June 8, 2012 . Haidilao party branch was set up to mark a more normalized development of the road Haidilao party branch was set up to mark a more normalized development of the road .
July 1, 2012 Shu Hai Portal services via July 1, 2012 Shu Hai Portal services via . Shu Hai Portal's value - added services, simplify and standardize the customer wants to cargo and reconciliation,improve customer satisfaction, Shu Hai Portal's value - added services, simplify and standardize the customer wants to cargo and reconciliation,improve customer satisfaction, .
4 September 2012 DAY OF Haidilao Group 4 September 2012 DAY OF Haidilao Group . Haidilao is conform to the trend of future development of the unified planning Haidilao is conform to the trend of future development of the unified planning .
25 September 2012 Haidilao Taobao Tmall online store that 5th anniversary of joy 25 September 2012 Haidilao Taobao Tmall online store that 5th anniversary of joy . Haidilao feeding activities expanded online shopping platform of Haidilao feeding activities expanded online shopping platform of .
influence on 22 October 2012 Hi back to realize 24 - hour takeaway service throughout the day influence on 22 October 2012 Hi back to realize 24 - hour takeaway service throughout the day . .
realized on November 5, 2012 for these children in the up - start realized on November 5, 2012 for these children in the up - start . solves the worries of the employees,to ensure employee satisfaction solves the worries of the employees,to ensure employee satisfaction .
20 November 2012 the construction of new factory in Zhengzhou primer 20 November 2012 the construction of new factory in Zhengzhou primer . marks Haidilao primer production line for the purpose of further improving the marks Haidilao primer production line for the purpose of further improving the .
December 1, 2012 SAP system across the Group December 1, 2012 SAP system across the Group . popularization and application on business process and the system ground, the group is unified data specifications, and the stores full of integrated logistics service system, which will provide analysis platform popularization and application on business process and the system ground, the group is unified data specifications, and the stores full of integrated logistics service system, which will provide analysis platform .
December 13, 2012 December 13, 2012 . Singapore pizzeria opened Haidilao's first overseas branch was officially opened to the public, has been further generalized Haidilao brand Singapore pizzeria opened Haidilao's first overseas branch was officially opened to the public, has been further generalized Haidilao brand .
Products And Services
traditional standardization, simplification of the service, advocates personalized services, will service as a basic business philosophy, to provide customers with "intimate, warm, comfortable" service traditional standardization, simplification of the service, advocates personalized services, will service as a basic business philosophy, to provide customers with "intimate, warm, comfortable" service . served up for the service is not just embodied by the fact that one minute detail, but rather are formed from the customer from the door to the dining they leave at the end of a complete set of service served up for the service is not just embodied by the fact that one minute detail, but rather are formed from the customer from the door to the dining they leave at the end of a complete set of service .
served up for the service consumer is the main reason for the impressive, is the art of others, according to a restaurant together. This is the universal problems found through the service in the form of a very good solution, say, at the peak dining time, waiting for the guests provide some let a person feel very warm,Very warm service, such as free assortment of snacks, drinks, while customers wait can also take free surfing, and Ms. may have to wait for free manicure like served up for the service: For Haidilao, reassure the customers is that a large quantity of services, so that customer satisfaction is a secondary service, the us is at the level of service served up for the service to reflect the following three points:? the service is good, it tastes good, personalized service make it much easier to stand out of the service - - the highest level of customer satisfaction and customer service is good and touching, it tastes good for the consumer, he can be forgiven a man - of - the - art,Because capacity ranges from low to high is the normal phenomenon, but not with a person of poor service attitude, the more intolerant of disrespect his own
- quality services have seen precisely with clients - quality services have seen precisely with clients . when a people feel respected when, often ignores the many other things.
while Haidilao's boss and the employee is to catch the customer's psychology, you'll do the article, the customer s mind firmly in the hands of while Haidilao's boss and the employee is to catch the customer's psychology, you'll do the article, the customer s mind firmly in the hands of . personalized service make it much easier to stand out in the eyes, provided by a variety of personalized service has become "the best service" is synonymous,Even it is a long - standing and have never been so thoughtful and considerate service, consumers have an almost disconcerting feeling, which in turn had served up for the personalized service is" application service " personalized service make it much easier to stand out in the eyes, provided by a variety of personalized service has become "the best service" is synonymous,Even it is a long - standing and have never been so thoughtful and considerate service, consumers have an almost disconcerting feeling, which in turn had served up for the personalized service is" application service ".
to such as these is higher than the competitors of the personalized service that to such as these is higher than the competitors of the personalized service that . Haidilao is more outstanding services at the highest level of customer satisfaction and moved in such a competitive market, everyone, in all the details of the level of attention, beyond the customer's dietary needs on catering and service of basic expectation is that exceed customer expectations and satisfy the potential needs of customers of the service, such service is the differentiation of"touched" Haidilao is more outstanding services at the highest level of customer satisfaction and moved in such a competitive market, everyone, in all the details of the level of attention, beyond the customer's dietary needs on catering and service of basic expectation is that exceed customer expectations and satisfy the potential needs of customers of the service, such service is the differentiation of"touched" .
When touched repeatedly occur when the consumer is in the form of the products and services of fixed mainly on an evaluation of the services and understanding could be improved by as much as to the horizontal, so as to become loyal customers from the customers to enter the waiting to When touched repeatedly occur when the consumer is in the form of the products and services of fixed mainly on an evaluation of the services and understanding could be improved by as much as to the horizontal, so as to become loyal customers from the customers to enter the waiting to . to their repast, served up for the service through which the to their repast, served up for the service through which the .
Haidilao service compared to other more prominent eateries, catering enterprises in the service is required on the reference and learn from Haidilao service compared to other more prominent eateries, catering enterprises in the service is required on the reference and learn from . So, just have so much to explore Haidilao system So, just have so much to explore Haidilao system .
books - although some of the services and will add some Haidilao's operating costs, but it is worth it,with a stable source of customers, expanding the brand reputation and loyal consumers, as compared to input is very cost - effective, and this presents Haidilao's brilliant! 1 books - although some of the services and will add some Haidilao's operating costs, but it is worth it,with a stable source of customers, expanding the brand reputation and loyal consumers, as compared to input is very cost - effective, and this presents Haidilao's brilliant! 1.
