圖書信息
出版社: 外語教學與研究出版社; 第1版 (2008年5月1日)
叢書名: 高職高專行業英語系列教材
平裝: 204頁
正文語種: 簡體中文, 英語
開本: 16
ISBN: 7560075452, 9787560075457
條形碼: 9787560075457
尺寸: 24.2 x 18.6 x 1 cm
重量: 522 g
內容簡介
《高職高專行業英語系列教材?飯店英語》主要內容：高職高專行業英語系列教材是供高職高專學生進行專業英語學習時使用的教材。該系列教材針對各個行業的崗位需求，結合相應的職業資格證書考試，由英語教師，專業教師和行業從業人員共同設計編寫，旨在培養學生在實際工作中需要的英語套用能力。
目錄
Unit 1 Reservations
Part Ⅰ Dialogues
Part Ⅱ Reading: Duties ofaReservationist
Part Ⅲ Further Reading: A New Way of Hotel Reservation
Unit 2 Reception
Part Ⅰ Dialogues
Part Ⅱ Reading: How to Be a Qualified Front Desk Staff
Part Ⅲ Further Reading: Types of the Front Desk Staff in Hotels
Unit 3 Concierge's Work
Part Ⅰ Dialogues
Part Ⅱ Reading: Ⅰntroduction of Concierge's Work
Part Ⅲ Further Reading: Cultural Differences
Unit 4 Housekeeping (Ⅰ)
Part Ⅰ Dialogues
Part Ⅱ Reading: Duties and Responsibilities of Housekeeping Staff
Part Ⅲ Further Reading: Legal Obligations of the Housekeeping Department in America
Unit 5 Housekeeping (Ⅱ)
Part Ⅰ Dialogues
Part Ⅱ Reading: Duties of the Housekeeping Department
Part Ⅲ Further Reading: Room Service Procedure
Unit 6 Maintenance
Part Ⅰ Dialogues
Part Ⅱ Reading: Responsibility of the Engineering Department
Part Ⅲ Further Reading: Various Calls to the Engineering Department
Unit 7 good & Beverage (Ⅰ)
Part Ⅰ Dialogues
Part Ⅱ Reading: Job Categories and Responsibilities in the F&B Service
Part Ⅲ Further Reading: Greeting and Seating
Unit 8 Food & Beverage (11)
Part Ⅰ Dialogues
Part Ⅱ Reading: Possible Restaurant Problems
Part Ⅲ Further Reading: Service of Red Wines
Unit 9 Handling Complaints
Part Ⅰ Dialogues
Part Ⅱ Reading;: Handling Complaints (Ⅰ)
Part Ⅲ Further Reading: Handling Complaints (Ⅱ)
Unit 10 Sales Department
Part Ⅰ Dialogues
Part Ⅱ Reading: How Sales Department Functions
Part Ⅲ Further Reading: Hospitality Sales Distribution and Promotion
Unit 11 At the Business Center
Part Ⅰ Dialogues
Part Ⅱ Reading: History of the Business Center
Part Ⅲ Further Reading: Electronic Business Center in Coral Gables,Fla., Hotel
Unit 12 At the Recreation Center
Part Ⅰ Dialogues
Part Ⅱ Reading: Fitness Center Services in the Marquette Hotel
Part Ⅲ Further Reading: The Recreation Hotel
Unit 13 At the Beauty parlor
Part Ⅰ Dialogues
Part Ⅱ Reading: Welcome to Trends Beauty Parlor
Part Ⅲ Further Reading: Beauty Tips
Unit 14 At the Shopping Arcade
Part Ⅰ Dialogues
Part Ⅱ Reading: Shopping in Honolulu's Hot Spot
Part Ⅲ Further Reading: Caesars Palace
Unit 15 Checkout
Part Ⅰ Dialogues
Part Ⅱ Reading: Hotel Chains Try Self-Serve Kiosks for Check-in and Checkout
Part Ⅲ Further Reading: A rethink for Hotel Checkout Times
附錄1：英漢飯店常用分類辭彙表
附錄2：2006年度全球酒店集團100強
