成功通話(中國版)

in in in

作品目錄

Introduction
Whos who in Effective Telephoning
Unit 1 First contacts
Unit 2 The right person
Unit 3 An unexpected
Unit 4 Whats the message?
Unit 5 Handling information
Unit 6 Communication
Unit 7 Making plans
Unit 8 Solving problems
Unit 9 Handling
Unit 10 Closing a call
Vocabulary & notes
Listening tapescript
Answer Key
VCD transcript

相關詞條

熱門詞條

聯絡我們