圖書簡介
本書內容包括:物流簡介、客戶服務、物流倉儲、運輸與配送、包裝與採購、國際物流、第三方物流、供應鏈管理、物流信息管理。本書選材新穎、難度適宜、通俗易懂,注重突出職業教育特點與實際套用。 本書不僅可作為各學歷層次職業教育現代物流管理專業教材,還可作為物流企業從業人員的培訓教材,對廣大社會自學者也是非常有益的參考書。
物流無國界。隨著世界各國之間貿易交往的日益密切,我國物流業已開始挺進國際物流市場。加強我國物流從業人員的英語培訓已成為目前迫切需要解決的問題。
圖書目錄
Unit 1Introduction to Logistics
Text 1What Is Logistics
Dialogue 1Introduction to Logistics Company
Text 2Activities in Logistics System
Dialogue 2Visiting a Logistics Company
Unit 2Customer Service
Text 1What Is Customer Service
Dialogue 1Delay of Delivering
Text 2How to Improve Customer Service Level
Dialogue 2Making a Complaint
Unit 3Warehousing
Text 1Warehouse Operation
Dialogue 1Visiting a Warehouse
Text 2Inventory Management
Dialogue 2How Much Should I Order
Unit 4Transportation and Distribution
Text 1Transportation Mode
Dialogue 1Negotiating About the Transportation
Conditions
Text 2Distribution Management
Dialogue 2Partial Shipment and Transshipment
Unit 5Packaging
Text 1Introduction of Packaging
Dialogue 1Packing of Silk Stockings
Text 2Functions of Packaging
Dialogue 2The Packaging of Beer
Unit 6International Logistics
Text 1Containerization
Dialogue 1Talking About the Unloading Port
Text 2Main Logistics Documents
Dialogue 2Change the Port of Destination
Unit 7Purchasing
Text 1Purchasing
Dialogue 1What Is Purchasing
Text 2Purchasing Process
Dialogue 2Ordering Equipment
Unit 8The Third Party Logistics
Text 1The Nature of the Third Party Logistics
Dialogue 1Searching the 3PL Companies
Text 23PL in China
Dialogue 2Evaluating 3PL Companies
Unit 9Supply Chain Management
Text 1Supply Chain Management
Dialogue 1Developing a Supply Chain
Text 2Developing Trends in Supply Chain Management
Dialogue 2The Possibility of Creating a Supply Chain
Unit 10Logistics Information Management
Text 1The Role of Information Management
Dialogue 1Difference between Legacy System and Present System
Text 2Pick to Light Basics
Dialogue 2Introduction to Supply Chain Management Information
System
Appendix ⅠLogistics Terms
Appendix ⅡReference Keys
Appendix ⅢLogistics Documents
參考文獻