人社部教育培訓中心商務英語崗位能力培訓指定教材

內容介紹

《商務英語(CBET3)聽說教程(附盤)》，本書的英語教學涉及簡單的商務知識和常識，共12單元，每單元包括辭彙拓展板塊、聽力板塊和口語板塊。

作品目錄

Unit 1Nice to meet you!Making small talkDescribing one's jobUnit 2 How may I help you?Receiving clients at receptionDescribing a companyChecking in at the hotelUnit 3 Shall I call you a taxi?Requesting and offering helpRequesting permission and suggestionsUnit 4 What's the meeting about?Arranging meetingsParticipating in a meetingUnit 5 When will you make the trip?Booking hotelsPlanning travel schedulesBooking air ticketsUnit 6 What seems to be the problem?Solving office problemsPurchasing office stationeryUsing office equipmentUnit 7 Would you like to leave a message?Taking messagesAnswering phone callsMaking phone callsUnit 8 When would be good for you?Making cold callsPicking up clients at the airportMaking appointmentsUnit 9 This is our latest modelAnswering clients' questions at a factoryDescribing productsBargaining for better pricesUnit 10 When can you make the payment?Collecting debtsResolving complaintsMaking complaintsUnit 11What would you like for the starter?Accepting and declining invitationsOrdering Chinese food and drinksOrdering Western food and drinksLearning tips for improving table mannersUnit 12 Thank you for interviewing me!Answering routine but difficult interview, questionsDescribing positionsLearning tips for attending a job interviewImproving your interview body languageAnswer Key(參考答案)Common Business Titles(常見商務頭銜)Common Business Departments (常見商務部門)Practical Business English Sentences(實用商務英語句型)