餐飲管理英語

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內容介紹

《餐飲管理英語》講述了：眾所周知，我國高等教育的模式已經發生了巨大的變化，即從原先的強調培養研究型人才的精英化教育模式轉變為注重培養套用型人才的大眾化教育模式，而全國高等教育也已經開始進入提高質量和進行結構改革的新階段。目前，高等職業技術教育已快占據了中國高等教育的半壁江山。隨著高等職業技術學校數量的增加，高等教育本來已經面臨的劇烈競爭達到了白熱化的階段。

作品目錄

MODULE 1 Types of RestaurantsPart Ⅰ Types of Restaurants According to Food-stylePart Ⅱ Types of Restaurants According to Service-stylePart Ⅲ Westem-style Restaurants and Chinese RestaurantsPart Ⅳ Listen， Listen， and ListenMODULE 2 Food Service StaffingPart Ⅰ The Basic Personnel Structure of a RestaurantPart Ⅱ Organization of the Service Staff and Their WorkPart Ⅲ Guidelines for Service StaffPart Ⅳ Listen， Listen， and ListenMODULE 3 ReservationPart Ⅰ Some Essentials of Reservation ArrangementPart Ⅱ Guidelines for Taking ReservationsPart Ⅲ cases of Taking ReservationsPart Ⅳ Listen， Listen， and ListenMODULE 4 Setting TablePart Ⅰ Setting Tables ProperlyPart Ⅱ Folding Napkins and Laying a TableclothPart Ⅲ Table Setting for Chinese and Western DinnerPart Ⅳ Listen， Listen， and ListenMODULE 5 Seating the GuestPart Ⅰ The Essentials of SeatingPart Ⅱ Assigning TablesPart Ⅲ Showing Guests to the TablePart Ⅳ Listen， Listen， and ListenMODULE 6 Recommending DishesPart Ⅰ Selling According to an Expressed NeedPart Ⅱ Suggesting Alternative Menu ItemsPart Ⅲ Plus SellingPart Ⅳ Switching Customers to Available FoodsPart Ⅴ Listen， Listen， and ListenMODULE 7 Taking OrdersPart Ⅰ Menu StructurePart Ⅱ The Breakfast MenuPart Ⅰn Lunch and DinnerPart Ⅳ Listen， Listen， and ListenMODULE 8 Food PreparationPart Ⅰ Pre-cooking WorkingPart Ⅱ Methods of Cooking FoodsPart Ⅲ Listen， Listen， and ListenMODULE 9 Beverage ServicePart Ⅰ Alcoholic BeveragePart Ⅱ Wine and FoodPart Ⅲ WinesPart Ⅳ Listen， Listen， and ListenMODULE 10 Alternative ServicesPart Ⅰ Room ServicePart Ⅱ Fast FoodsPart Ⅲ Take-away or Take-out ServicePart Ⅳ Buffet ServicePart Ⅴ Listen， Listen， and ListenMODULE 11 Serving a BanquetPart Ⅰ Banquet ServicePart Ⅱ The MenuPart HI Rules for Serving BanquetsPart Ⅳ Listen， Listen， and ListenMODULE 12 Healthy EatingPart Ⅰ Nutrition and Healthy EatingPart Ⅱ Eating SmartPart Ⅲ Creative EatingPart Ⅳ Listen， Listen， and ListenMODULE 13 Sanitation and SafetyPart Ⅰ A Welcoming EnvironmentPart Ⅱ Food Poisoning and First AidPart Ⅲ Personal HygienePart Ⅳ Listen， Listen， and ListenMODULE 14 Handling ComplaintsPart Ⅰ The Guest Is Always RightPart Ⅱ Dos and Donts of Handling ComplaintsPart Ⅲ Cases of Handling ComplaintsPart Ⅳ Listen， Listen， and ListenTapeseriptReference Keys