全國高職高專教育精品規劃教材·酒店英語

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圖書信息

出版社: 北京交通大學出版社; 第1版 (2008年3月1日)
平裝: 196頁
正文語種: 簡體中文
開本: 16
ISBN: 9787811232400
條形碼: 9787811232400
尺寸: 25.8 x 19.2 x 1.4 cm
重量: 322 g

內容簡介

《全國高職高專教育精品規劃教材?酒店英語》為了適應我國旅遊業尤其是飯店業持續發展的需要,旨在提高該專業學生和從業人員的英語交際能力,從而為培養業務精通、英語熟練、全面發展的新時期飯店服務及管理人才盡力。《全國高職高專教育精品規劃教材?酒店英語》的14個單元涵蓋了前廳、餐廳、客房、康樂中心、購物中心、投訴處理等酒店部門各崗位常用的相關服務用語。為了確保《全國高職高專教育精品規劃教材?酒店英語》中英語的正確性和實用性,我們還特意邀請了外籍教師為我們審稿並提供意見。

目錄

Unit 1 Advance Reservation
Preparatory Work
Listening In
Useful Expressions for Advance Reservation & Operator Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 2 Checking-in
Preparatory Work
Listening In
Useful Expressions for Registering Guests & Bell Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 3 concierge Service
Preparatory Work
Listening In
Useful Expressions for Concierge
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 4 Checking out
Preparatory Work
Listening In
Useful Expressions for Checking out
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 5 Business Centre
Preparatory Work
Listening In
Useful Expressions for Business Centre
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 6 Shopping Centre
Preparatory Work
Listening In
Useful Expressions for the Shopping Centre
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 7 Housekeeping Service
Preparatory Work
Listening In
Useful Expressions for Housekeeping Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 8 Laundry Service
Preparatory Work
Listening In
Useful Expressions for Laundry Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 9 miscellaneous Services
Preparatory Work
Listening In
Useful Expressions for Miscellaneous Services
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 10 Food & Beverage Service (Ⅰ)
Preparatory Work
Listening In
Useful Expressions for Restaurant Reservation & seating the Guests
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 11 Food & Beverage Service (Ⅱ)
Preparatory Work
Listening In
Useful Expressions for Taking Orders & Serving Dishes
Speaking Out &
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 12 Bar & Snack Bar
Unit 13 Recreation Center
Unit 14 Settling Complaints
Key to Exercises
Glossary
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